CORRECTIONS
8 Out Of 12 Certificates Due To Outdated Systems And Staff Training In Efficiency Due To The
Overwhelming Backlog And Extreme Time Pressure Places On Severely Understaffed Department And
Offices Are Captured Incorrectly Without Properly Being Scrutinized And Double Checked By *H/A, CRC
(Criminal Record Center) And Citizenship.
6 Out Of 10 Submissions Get LOST Even Tho Physically SUBMITTED, Between Branches And Head Office
Due To System Ineffectiveness And Courier Services, This Is Not Our Responsibility Or Fault And We Can
Not Be Held Responsible For This Error As Our Hand Over Would Have Been Effectively And Accurately
Done Very Precisely And With Grate Care, We Are Also Under No Obligation To Present Proof Of
Application Unless Requested By A Lawyer / Legal Representative As This Often Causes Complications With
Procurement And Processing When Too Many People Start Enquiries And It Does Slow Down Productivity
Down Dramatically, This Is Our Undertaking And This Should Be Respected And We Will And Can Not
Under Any Circumstances Be Held Responsible For Delays Caused By CLIENT INTERFERENCE, You
Came To Us So Let Us Do Our Work. WE CAN ONLY OFFER ASSISTANCE WITH AMENDMENTS And
CONDITIONS IN CERTAIN CASES
FOLLOW UPS AND UPDATES
Due To The Mere Quantity Of Clients And Vastness Of Or Service Reach We Encourage Our Clients To Keep
Up With Our Whatsapp STATUS Updates And Facebook Page For General Updates On All Specific Services
And Provider Information Posted As It's Impossible To Contact Each Client Each Week, We Are Very Good
At What We Do And Have Many Various Channels That Require Constant Data CAPTURING And
Administration, This Is The Most Effective OUTLET FOR MASS INFORMATION AS WE ARE GROWING
AT A RAPID PACE Collectively.
NO NEWS IS OFTEN GOOD NEWS, WE, AS A RULE, DO NOT UPDATE IF WE DO NOT HAVE
CONCRETE AS EFFECTIVE UPDATES, Patience Is Very Important.
NO REFUNDS WILL BE MADE UNDER ANY CIRCUMSTANCES UNLESS IN VERY UNIQUE CASES
IF YOU ARE 100% UNSATISFIED, THEN PARTIAL REFUNDS WILL UNDER THESE
CIRCUMSTANCES BE WITHIN REASON POSSIBLY BE NEGOTIABLE AND ONLY PAID AFTER 15
WORKING DAYS LIMITED ONLY TO OUR QUOTED COST THIS DOES NOT INCLUDE
DEPARTMENTAL DELAYS SYSTEM ERROR OR INCORRECT CAPTURING DELAYS CAUSE BY
ANY OF THE ABOVE MENTIONED ENTITIES, We Apologize In Advance And Appreciate Your
Understanding And Cooperation.
INVOICING
As This Is A Administrative Duty And Often Very Time Consuming It Will Only Be Done On Request And
Are Only Valid For 24hrs After Forwarding, Please Use Name And Invoice Number Upon Payment, No
Request Will Be Actioned Without Payment In Full Unless Split Payment Is Negotiated In Advance,
International Exchange Rates, Card Fees And Postage Costs Are Your Responsibility And Yours Alone (We
Cover National Counter To Counter Postage Only "Postnet").
REFUNDS
NO REFUNDS WILL BE AVAILABLE UNFORTUNATELY AS VERY LARGE IMMEDIATE COSTS &
OVERHEADS ARE INCURRED UPON THE INSTRUCTION TO ACTION A REQUEST AND THESE
FUNDS CAN BY NO MEANS ONCE PAID BE RETRIEVED, ONLY VERY RARE CIRCUMSTANCES
MAY ALLOW FOR PARTIAL REFUNDS TO BE AMICABLY NEGOTIATED, ONCE A REFUND HAS
BEEN MADE WE ARE NEGATED OF ANY FURTHER RESPONSIBILITY OR LIABILITY OF ANY